Free shipping for orders over £50 except some extra long or very heavy items, where a small surcharge will apply, we will advice in advance.
For items under £50 shipping charges are only £2.99, Some larger or heavy items are charged at £4.99 or £7.99. Some items under £50 may have free shipping, this well be advertised in the product listing.
We aim to process your order and arrange shipping on the the day it is received or the next business day if later than our couriers shipping times.
Our typical delivery time once dispatched is 1 - 3 business days, some items may take 7 - 10 business days.
Our normal order processing times are 9:30am - 4:00pm Mon - Fri, excluding Bank Holidays
Shipping is via Royal Mail or FedEx - TNT depending on the size of the item.
Most deliveries will need to be signed for. Please ensure someone is in to receive the goods. Couriers will usually attempt to deliver a second time after which they will return the goods to Babygear. Charges for re-delivery will apply. Including for items that originally had free shipping.
Please contact us if you wish to send to an alternative address.
Please note some products will be ordered from the manufacturer specifically for you. These items will be shipped as soon as they arrive or may be shipped direct from the factory. These shipments may take from 7 days to a number of weeks depending on the product ordered. We will always advise you of expected delivery times if they are going to be outside our normal delivery times. If a longer delivery time is not convenient you will be able to cancel your order.
Once we have shipped your goods, meeting the indicated delivery time is in the responsibility of the courier. Babygear does not accept liability for arrival times or delays en route. Delivery times are not part of the contract of supply.
Pre Order items are new products coming to the market very soon where the manufacturer has indicated they are ready to accept orders. We will try to indicate a delivery time if one has been provided by the manufacturer. Please note any indicated availability dates are beyond our control and may change without notice.
For prams ordered for you from the manufacturer expected dates cannot be guaranteed. We will warn at order time if we believe the item has a risk of being late, but expected shipments can be held at Customs or delayed at sea due to bad weather. These delivery times are beyond our control. We are sorry we are not able to offer loan products in such cases.
Please see our Terms & Conditions