Babygear operates PCI-DSS secure payments to ensure your transactions are secure.
We accept most major debit and credit cards. Checkout is secure clear and simple, you will see a total amount including any shipping charges before you transfer to the Secure Payment Processor. If you make a mistake please do not worry, just get in touch via our contact form or call us and and we will resolve it for you. As long as we have not shipped or placed an order with a manufacturer we won't bill you for anything you did not intend to buy and we will refund the same day if you simply double ordered or made a mistake. Please note the time a refund takes to appear in your account once we action it is beyond our control. The banking system takes varying time depending on the banks involved. This time is to do with the banking system and not the internet shop you are dealing with.
Payments are handled by ClearAccept, who securly process your card data to ensure we at Babygear never receive or store your card information on Babygear computers.
At payment you will be transferred to ClearAccept where your transaction is securely processed via encryption. Card fraud checks also take place at this stage. After the payment has been processed you are transferred back to the Babygear website.
Occasionally a valid card may fail security checks. These checks are carried out by the Banks and are beyond our control, We are sorry if a valid card fails processing.
If you have any difficulty making payment please get in touch for alternative methods. We are happy to accepts cheques or BACS payments.
All of our product prices include VAT at the appropriate rate. Applicable rates for baby products are 20%, 5% or 0% depending on the type of product. At checkout any applicable shipping charge will be clearly shown on the order and added to the final total before proceeding to card processing.
Occasionally product offers are manufacturer special offers and will be fulfilled by the supplier. Our own offers are in stock at the time of listing, but are typically also available in our store. If we run out of stock due to selling the last item in-store and cannot fulfil the order we will advise you and cancel the transaction, you will not be charged. If it is on the same day our bank will not even have requested the funds from your card provider.
Payment Plans with no interest payments are also available for high value purchases. A Payment Plan allows you to make small regular payments for more expensive items, until you have paid the full amount. The item/s can then be collected or shipped. Please contact us for details.